WORK
In the world of User Experience, I am on the front lines. This position requires me to wear a number of different hats at any given time based on the situation at hand. I have been successful because I have a strong foundation and the ability to quickly understand a situation and derive a plan or process.
Create New Person-to-Person Money Transfer Feature
Discover, define, architect, test, and design a person-to-person money transfer feature for BB&T resulting in a new service offering for their personal banking customers.
Maximize Thought Leadership Publications
Defined, created, and tested new Thought Leadership section on MGMA's primary website to maximize regular print publication efforts resulting in increased revenue from advertising inventory created by additional page views.
Reimagine Brand Experience on Primary Website
Determined how to position Freddie Mac's primary website, freddiemac.com, resulting in a clear story for their very distinct audiences
Modernize Education Tracking Application
Modernize and expand the experience of PCG's education tracking application, EDPlan, resulting in an improved desktop experience and brand new mobile experiences for their 700k users